Notice: about the shipping

Dear customer,

Recently we heard that China Post Air Mail , Hongkongpost and some other express companies do not accept items with battery and e liquid. Given this situation, here are some warm tips for you.

When you buy some electronic products, which have batteries, maybe it will take more time to your hands than ever before if you choose the air mail post. Expecially the E liquid, sometime, the package contian E liquid may failed through The Security Check and been back to our office. But, please don’t worry, we will resend it in time and inform our customer the new tracking number.

In this situation, we strongly recommed our customer choose DHL and EMS to ship the products, DHL and EMS have good service and fast shipping rate.

We believe this situation will not last long. Keep in touch with your Ecigsbuy site and feel free to choose products you want.

Thanks for your understanding.

Sorry for the inconvenience.

Best Regards,

Ecigsbuy Customer Service Center.

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2 Responses to Notice: about the shipping

  1. admin says:

    Good news,
    Now, the package contain battery can pass through the safty check successfully.
    The package contain e liquid may fail throught the safty check and back to us. But please don’t worry, we will resend it and inform our buyers in time.

  2. admin says:

    Tips

    *Right now, we strongly recommend our buyer choose EMS to ship the e liquid. EMS is the fast and the best way to ship E liquid.
    * If your order contain e liquid and you choose DHL, we will turn to EMS directly.DHL don’t accept the package which contian liquid.
    * If your order contain e liquid and you choose the China regist air mail, we will ship directly, but occasionally, the package contian E liquid may failed through The Security Check by Customs and been back to our office. But, please don’t worry, we will resend it in time and inform our customer the new tracking number. And your order is over a certain amount, we also can ship it by EMS or DHL.

    Please feel free to contact us if you don’t know how to choose the shipping method.

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