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Frequently Asked Questions
  • 1. 1.What is an electronic cigarette?
    The electronic cigarette, otherwise known as the e-cigarette, is an innovative and revolutionary new device that can change the way people view smoking. Composed of just three parts - the atomizer, the battery and the moutchpiece or e cigarette cartridge - the e-cigarette is powered up with a wall, USB, or car charger and emits vapor from what is called "E Liquid" rather than smoke. It is absent the thousands of chemicals, toxins, carcinogens, and cancer-causing agents typically found in traditional tobacco cigarettes, making the e-cigarette the safer choice to alternative smoking!
  • 2. How does the E-Cigarette work?
  • 3. Can I use a No.7 E-Cigarette anywhere?
  • 4. What is a cartridge and how long will a cartridge last?
  • 5. How long will the battery last before needing recharging?
  • 6. Is there a guarantee with the purchase?
  • 7. Are E-Cigarettes approved as a smoking cessation device?
  • 8. If the e cigarette emits no smoke, then what is that I see?
  • 9. How do you turn the No.7 E-Cigarette off??
  • 10. Does the condensation of E-Cigarettes smell?
  • 11. What about the taste?
  • 12. What does it mean when the indicator light flashes?
  • 13. Can my E-cigarette overheat?
  • 14. Are E-Cigarettes cheaper than traditional smoking products?
  • 15. Are electronic cigarettes safer?
  • 1.E-Cigarettes, or E-Pipes are not a smoking cessation product.
    2. Ecigsbuy.com does not, under any circumstances, endorse the use of e-cigarettes and e-cigarette products in children, minors, and pregnant or nursing
    women. If you have a pre-existing health condition, please consult with your doctor prior to using an e-cigarette.
    3. You must be at least 18 years or older to order from this site.
    If you still have any problem, please contact us, we provide the most zealous service
Registration and Membership
  • 1. How can I be a member?
    It's free and simple to join Ecigsbuy.com . Visit http://www.Ecigsbuy.com / and click "Register " at the top of page, complete the registration form then click "register a new account ". ard for others to guess; Avoid passwords closely related to your personal information. Don't use your name, your login name, or company name as your password; Use a mixture of letters, numbers, and punctuation marks -- but do not use spaces.
  • 2. What can I do if I forget my password?
  • 3. How can I change my password?
  • 4. What are the guidelines for choosing a password?
Calculate shipping cost?
  • You can contact any Ecigsbuy.com seller by clicking on the "Live Chart" link on the top of the item page. This feature allows you to send an email to a seller, even if you have not yet purchased the item.
    weight and dimensions of package
    • The location the seller is shipping from (city, state, country or region)
    • The location the seller is shipping to (also called the destination country or region)
    Therefore, costs may vary greatly depending on what, where and how the seller is shipping, and can be considerably higher for international destinations. Generally, buyers pay additional costs that may apply such as duties, taxes and customs clearance fees. For example, international rates may or may not include pickup and door-to-door delivery with customs clearance. Your package will arrive at your door, but then you might need to pay extra international fees. Before you place an order, you can click the "Calculate shipping cost" link at product detail page to get the shipping costs to and from any country or region under different shipping methods.
  • How do I track my purchase?
    You will receive an email with tracking information after the seller ships the package. The following is a list of the international shipping methods available at
    Ecigsbuy.com that provide tracking services:
    1.UPS       2.DHL       3.EMSL       4.TNT
    Customs clearance can increase the delivery time if your package is held up by customs officials.
Payments and Taxes
  • 1. How do I know Ecigsbuy.com has received and approved my payment?
    There are 2 statuses:
    1.If your item's status reads "Pending payment verification", it means that we have received your payment, but Ecigsbuy.com hasn't verified it yet. It
    will take approximately 1 business day for Ecigsbuy.com to verify a payment.
    2.Once your payment is verified, you will be notified by email, and the status will change to "Pending seller confirmation".
  • 2. .What if a seller offers to sell me something directly, bypassing Ecigsbuy.com ?
  • 3. Do I need to pay Import Taxes?
Order procedure
  • You need to sign up so that we can ship to you and serve you according to your registration, and it will be faster for your future ordering. The ordering Process is: Sign Up or Login -> Select Products -> Checkout -> Fill Up Shipping Address -> Payment -> Confirmation of the order.